How do I leave a review after my vehicle is delivered?

Leaving a review after your vehicle is delivered helps other customers make informed decisions and helps quality carriers build their reputation. You can leave a review for American Auto Shipping on Google, the Better Business Bureau, Trustpilot, or Transport Reviews — all of which are platforms where prospective customers research auto shipping companies before booking.

When writing your review, specific details are the most helpful. Mention the route (e.g., "shipped from Chicago to Phoenix"), the approximate cost, the timeline from booking to delivery, and the quality of communication. If the driver was particularly professional or helpful, mention their name — drivers appreciate the recognition, and it helps other customers know what to expect. Honest reviews — both positive and constructive — improve the industry for everyone.

If you had a negative experience with our part — your estimate or our team — we would genuinely prefer to hear from you directly before you post a public review. Contact our team and give us the chance to make it right; we have been in business since 1999 and our reputation matters to us. Issues with pickup, delivery, price or damage go to the company you booked with, which handles them directly with you. But if your experience was positive, a review is one of the best ways to support the drivers and team members who made it happen.