Auto Transport Tips: Assume Nothing
One of the most annoying things in customer service is the phrase “the customer is always right.” Because it’s not true. It’s just not. In fact, the customer is usually wrong about things because they have no idea what the hell they’re talking about. When calling around different auto transport companies looking for quotes or talking about getting a car from one area to another, don’t sit there and act like you’re the king of auto transport and you know exactly how things work, because 90% of the time, unless you ship cars for a living, you have no idea how this industry works. When you call our toll-free telephone number looking for free car shipping quotes, don’t berate our representatives with idiotic statements like you know flatbed shipping is cheaper because your brother in law has a buddy who shipped a car a few years back with a flatbed truck and he spent like $300 and he was really happy. No he doesn’t, no he didn’t, and no he’s not.
If you go into something assuming you know everything about it, you’re going to have a pretty crappy experience with it. Try playing a game of football without understanding the basics formations – that’s kind of what we’re talking about when it comes to auto transportation services. There’s so much to know about the industry we’re talking about that there are people who have been at it for years and are still learning new things. You shouldn’t assume that you know anything about shipping cars, and if you think you do run it by the person you’re talking to about your automobile transportation. Chances are they’ll either tell you you’re right or you’re wrong, and if you’re wrong you shouldn’t argue that in order to try and sound right. You should shut your trap and learn something so that your transport experience goes easier and smoother instead of it going one way and you going another.
You can get a free quote to ship your vehicle with us right over the phone. Just take a minute to fill out our free online quote request form and you’ll see your price immediately. The price you see is the price you pay, and we work with only the best car transporters on the road. This way, you know you’ll be in good hands from start to finish. You can also contact us any time toll-free at 800-930-7417 to speak to a representative. They can answer your questions, give you a quote, book your order, give advice, and much more. So no matter what you’re shipping, let us help you get it done.
Since 2007 Dave has written all the content and blogs for American Auto Shipping and during this time added the duties of customer support and transport logistics.
He currently resides in Washington with his three kids and their mom and cat. A fan of Marvel movies and good stories, when not shipping cars Dave can be found working on his novel, enjoying a good book or playing some tournament HALO.
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